Bookmarked Fiona Voss - Started Reading Deborah by Fiona Voss (

Love this, especially this part:

Someone who is told, “Stop apologizing” rarely thinks of replying, “It’s just a ritual; you should say, ‘I’m sorry’ more. It would make you more likable.” She is more likely to say, or think, “What’s wrong with me? Why do I apologize all the time?” Our understanding of language inclines us to look for literal rather than ritual meanings in words.

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